Why use K.O. Metrics instead of the other guys?
The other Stripe metrics companies charge a monthly fee and store all your data on their servers. If you cancel your subscription, you’ll lose access to that data so you’re tied in to a monthly fee. Also if their servers go down, so does your data.
With K.O. Metrics, all your data is locally stored on your own WordPress website. You also only need a one-off payment to own K.O. Metrics forever (support & upgrades included for 1 year).
What future plans do you have for K.O. Metrics?
We have LOADS of cool plans for this plugin, first and foremost is to add many more types of metrics and analytics to give you more insight to your company data. We will also be adding customer profiles, email reports and notifications, at-risk customer calculations and more. We’re always open to suggestions and all upgrades and new features are included for 1 year with your purchase of K.O. Metrics.
How do I contact support?
Simple! Email us by replying to your purchase email. When emailing us, please use the email address you used at checkout as that allows for us to easily access your customer details. We will get back to you in 24-28 hrs.
What do I get for renewing my license key?
Renewing your license provides an additional year of support and automatic updates that ensure WordPress compatibility. You will have the peace of mind that we will be here for your K.O. Metrics related support and assistance. You’ll also receive new features and enhancements as they are added. You can see a list of recent changes here.
Where can I find my license keys?
If you’ve already purchased a license key and need to retrieve the license number, your license key was included in your original purchase order email. If you can’t find in please contact customer support and we will resend it.
Can I install this plugin on my WordPress.com website?
Unfortunately our plugins can only be installed on a self-hosted installation of WordPress, as WordPress.com hosted platform is closed and you are not allowed to install additional plugins so you would be unable to install K.O. Metrics.